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To
learn how Codex
software solutions can help your organization, call 1-866-38-CODEX
EMAIL: info@codexcorp.com
FAX: 877-84-CODEX |
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| Consistently exceeding your expectations.
CodexCare is our core competency. Our competitive advantage goes beyond innovation. It's about working hard to delight you in every way imaginable. It's also about building a sustainable culture of excellence, which we strive to achieve everyday by creating decentralized leadership at all levels, and empowering our Team Members with the tools and resources they need to excel.
CodexCare Support
Services deliver end-to-end customer care that includes:
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Implementation and Deployment Readiness Planning
• Proactive support personnel
• End user satisfaction reviews
• Quarterly assessments
• Ongoing system maintenance
• Comprehensive training and online education resources
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Fast
Facts |
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Codex uses Net Promoter Score (NPS) to regularly survey customer satisfaction and loyalty.
Codex regularly
measures and monitors quality and customer satisfaction. Proprietary
tools and systems, and integration of the Baldrige Criteria for Performance
Excellence help CodexCare to deliver world-class support leadership,
results, knowledge management, and customer focus. |
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